Computer Monitors

I was thrilled with the service I received. First of all, I had a very helpful chat where I had a couple of queries answered on the spot and then was able to place my order for a multifunction printer. Having been advised it would arrive in two days, maybe three at the latest, I was at first a little sceptical as I live in a rural location, so was pleasantly surprised when the box with the printer appeared on my doorstep first thing in the morning exactly two days later! I have previously received the same great service when ordering printer ink cartridges in the past & will continue to order from Elive in future.

I highly recommend Elive for your tech needs, more so than other popular vendors. I cannot sing their praises highly enough, regarding the level of customer service and support I’ve experienced with them. I was in the market for a NAS (first time user of such a device) and Scott was so professional, helpful and forthcoming with advice, even before I was committed to purchasing from Elive. I informed him I was just “looking around” and would call back at a later time. My previous experience has been that would often get minimal assistance in such a situation, but not with Scott. He spoke with me at length for over 15 min on the phone, even looking up information online for me while we spoke, so as to better answer all my newbie questions. His advice was invaluable and given the reasonable pricing of the product, I subsequently decided to purchase from them. There was a minor hiccup post delivery, but the Elive team proactively and immediately helped resolve it, within a day. I’m very pleased with my Synology NAS (Scott’s advice helped me choose the exact product/model for my needs). My experience with other tech vendors (including a very popular one) has often been fair to average, so it’s particularly refreshing to be thoroughly satisfied with my entire dealings with Elive.

Great to deal with & prompt delivery, recommend to all