Key Details:
- Model: U22K5E
- Part #: DD012045
- Warranty: Supported by Manufacturer
- Brand: HP
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HP 5 Year Next Business Day Onsite Desktop Hardware Care Pack Warranty (U22K5E)
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Fast response times:
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions:
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime:
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
- Support Type: Active Care
- Duration: 5 years
- Response time: Next business day response
- Coverage window: Standard workdays - 9 hours
- Place of service: Remote and Onsite
- Service method: Onsite and Predictive Support
- Care Pack type: Electronic
Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. Care Packs do not cover bundled items and/or accessories.
We are a HP Gold Partner.
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