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Key Details:
- Model: U18HBE
- Part #: DD012041
- Warranty: Supported by Manufacturer
- Brand: HP
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Does your organisation purchase multiple computer or laptop devices annually? Contact us to apply for unbeatable commercial pricing on HP devices!
HP 5 Year Next Business Day Onsite Desktop Hardware Care Pack Warranty (U18HBE)
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Fast response times:
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions:
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime:
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
- Support Type: Active Care
- Duration: 5 years
- Response time: Next business day response
- Coverage window: Standard workdays - 9 hours
- Place of service: Remote and Onsite
- Service method: Onsite and Predictive Support
- Care Pack type: Electronic
Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. Care Packs do not cover bundled items and/or accessories.
We are a HP Gold Partner.
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Based in Auckland, New Zealand, we are one of NZ's biggest & most trusted online tech stores, supplying IT & office supplies to over 200,000 Kiwi customers.
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All our products are brand new, direct from the official NZ suppliers. That means genuine products backed with NZ warranties.
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Our team check & process orders every few minutes, with items typically shipped within hours. Our aim is to dispatch orders same working day.
What our customers say
This is the first time that I have purchased from Elive. The service was excellent as was the follow up.
From Central
Great Job again!! Thank you very much!
From Fernhill
Absolutely awesome... You guys have the best price that I could find online by a significant amount. Also, the delivery time to the south island was faster than indicated at time of purchase, despite it being the busiest time of year for couriers. And most of all, the automated system calculated a higher price than expected for freight. This was an excellent gesture of honesty for a company to notice this and refund the excess freight. I will definitely be back here for future purchases.
From Rolleston