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Key Details:
- Model: U17XTE
- Part #: DD009879
- Warranty: Supported by Manufacturer
- Brand: HP
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HP 5 Year Next Business Day Onsite Notebook Hardware Care Pack Warranty (U17XTE)
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Fast response times:
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions:
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime:
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
- Support type: Active Care
- Duration: 5 years
- Response time: Next business day response
- Coverage window: Standard workdays - 9 hours
- Place of service: Remote and Onsite
- Service method: Onsite and Predictive Support
- Warranty coverage: In warranty
Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. Care Packs do not cover bundled items and/or accessories.
We are a HP Gold Partner.
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All our products are brand new, direct from the official NZ suppliers. That means genuine products backed with NZ warranties.
Insured & Tracked Delivery
Items are sent on a signature courier delivery service. Packages are tracked & insured so in the event of an issue, you are covered. More details.
Fast, Same Day Dispatch
Our team check & process orders every few minutes, with items typically shipped within hours. Our aim is to dispatch orders same working day.
Free Return Service
If an item develops a fault & is required to be returned, we will provide a return courier label. More details.
What our customers say
Ordered and paid for online, and arrived by courier the next morning. Fantastic service. Will definetly recommend you to others.
From Mt Wellington
Great all round service, good price, quick delivery, good communications, good website.
From Waiatarua
Very quick delivery, although a minor problem with pc (faulty ram) a replacement was sent straight away upon contacting Elive.co.nz, so i am very happy with service and quite happy to give 5 stars.
From Hexton