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Key Details:
- Model: U85JNE
- Part #: DD016174
- Warranty: Supported by Manufacturer
- Brand: HP
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Special Offer
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Does your organisation purchase multiple computer or laptop devices annually? Contact us to apply for unbeatable commercial pricing on HP devices!
HP 5 Year Premium Onsite Notebook Warranty (U85JNE)
Get back to work quickly with HP Premium Support, which resolves most issues remotely during standard business hours. If a physical repair is needed, an HP expert is dispatched to the employee’s location, with expedited resolution.
Extended warranty:
Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.
Remote support:
Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.
Device remediation:
For more complex issues, choose more cost-efficient diagnosis and repair with HP Premium.
- Support type: Onsite repair
- Duration: 5 years
- Response time: Next business day response
- Coverage window: Standard workdays - 9 hours
- Place of service: Onsite
- Service method: Onsite repair
- Warranty coverage: In warranty
- Care Pack type: Electronic
Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. Care Packs do not cover bundled items and/or accessories.
We are a HP Gold Partner.
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Why Buy From Us
Free Return Service
If an item develops a fault & is required to be returned, we will provide a return courier label. More details.
100% NZ Owned for 20+ Years
Based in Auckland, New Zealand, we are one of NZ's biggest & most trusted online tech stores, supplying IT & office supplies to over 200,000 Kiwi customers.
Insured & Tracked Delivery
Items are sent on a signature courier delivery service. Packages are tracked & insured so in the event of an issue, you are covered. More details.
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Pay securely via credit card, debit card, Apple Pay, Google Pay & online banking. We use Windcave as our payment provider, offering the highest level in payment security.
Fast, Same Day Dispatch
Our team check & process orders every few minutes, with items typically shipped within hours. Our aim is to dispatch orders same working day.
7 Day Returns
We offer a 7 day return policy. All we require is that the product is unopened and the packaging is in its original new condition. More details.
What our customers say
Superb service. Fast & efficient and very competitive pricing. I should have used Elive more often in the past - I certainly will from now on. Thanks guys!
From Auckland
Didn't have any need for customer support. But the service was top notch. Price was the cheapest about too. I'm very very impressed and hope to buy more parts off Elive. Thank you.
From Cashmere
Very happy to deal with elive. My question was answered promptly and the item delivered quickly.
From Rangiora