Western Digital Black 1TB 7200rpm 64MB Cache 3.5 Inch SATA3 Caviar Hard Drive

I spoke with somebody by the name of Michael Duffin, He was EXCEPTIONALY helpful and went to great lengths to problem solve and suit my needs Payed $40 for an urgent courier and hadnt recieved the goods for 4+ hours but im not to bothered Overall an excellent easy experience, look forward to doing business again soon Regards, Karl

Live in a rural town in the West coast of the south land ordered product 2:00pm Friday courier knocked on our door Saturday morning at 8:45am Great service & the produced worked something HP have been trying to fix for 3 years.

I highly recommend Elive for your tech needs, more so than other popular vendors. I cannot sing their praises highly enough, regarding the level of customer service and support I’ve experienced with them. I was in the market for a NAS (first time user of such a device) and Scott was so professional, helpful and forthcoming with advice, even before I was committed to purchasing from Elive. I informed him I was just “looking around” and would call back at a later time. My previous experience has been that would often get minimal assistance in such a situation, but not with Scott. He spoke with me at length for over 15 min on the phone, even looking up information online for me while we spoke, so as to better answer all my newbie questions. His advice was invaluable and given the reasonable pricing of the product, I subsequently decided to purchase from them. There was a minor hiccup post delivery, but the Elive team proactively and immediately helped resolve it, within a day. I’m very pleased with my Synology NAS (Scott’s advice helped me choose the exact product/model for my needs). My experience with other tech vendors (including a very popular one) has often been fair to average, so it’s particularly refreshing to be thoroughly satisfied with my entire dealings with Elive.