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Key Details:
- Model: PULSE-PRO-FRAME5
- Part #: DD013303
- Warranty: Supported by Manufacturer
- Brand: Neat
Ask Our Experts:
Neat Pulse Pro 5 Years Support Plan for Neat Frame
Neat Pulse is a full-service offering that lets you choose what to run on your Neat devices. It gives you complete control of them, with premium support for peace of mind. Complementing Microsoft Teams admin center (TAC) or Zoom Device Management (ZDM) by empowering you with unique, Neat-specific features, Neat Pulse enables you to configure, maintain, and update your devices from anywhere. Plus, should any issues arise, you can trust that you'll get expert help 24/5, ensuring your global hybrid teams continue to thrive
Control:
Access the powerful Neat Pulse platform. This cloud-based subscription offering lets your IT administrators centrally control, manage, and monitor Neat devices.
Care:
Enjoy premium direct access to all technical support levels 1–3 from anywhere globally with priority queuing and response times.
Cover:
Extend the warranty of your Neat devices currently subscribed to a Neat Pulse Pro plan. It includes advanced hardware replacements and priority shipments.
- Advanced management and monitoring: Yes
- Technical support: Yes
- Priority support with SLA: Yes
- Priority queuing: Yes
- Advanced troubleshooting: Yes
- Zoom/Microsoft case escalations: Yes
- Advanced hardware replacement (AHR): Yes
- Replacement shipping time: Expedited
- Product Type: Neat Frame
- Extended warranty: up to 5 years (from date of purchase)
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Why Buy From Us
100% NZ Owned for 20+ Years
Based in Auckland, New Zealand, we are one of NZ's biggest & most trusted online tech stores, supplying IT & office supplies to over 200,000 Kiwi customers.
7 Day Returns
We offer a 7 day return policy. All we require is that the product is unopened and the packaging is in its original new condition. More details.
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Items are sent on a signature courier delivery service. Packages are tracked & insured so in the event of an issue, you are covered. More details.
Free Delivery Offered
We offer free signature courier delivery across NZ for most our items. NZ Post & NZ Couriers are our main courier providers.
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Free Return Service
If an item develops a fault & is required to be returned, we will provide a return courier label. More details.
What our customers say
Ordered over the phone in the morning, computer was delivered that afternoon. Then they talked me through installing the new Windows software. fantastic service and speedy delivery. Would recommend to anyone.
Top notch service!
From Auckland
Elive make the shopping for Computer parts and bits and pieces a breeze. Easy to purchase from. Super speedy delivery on top as well. On the whole an extremely well presented online store and very professional customer service and satisfaction.
From Feilding