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Key Details:
- Model: PULSE-PRO-FRAME3
- Part #: DD013301
- Warranty: Supported by Manufacturer
- Brand: Neat
Ask Our Experts:
Neat Pulse Pro 3 Years Support Plan for Neat Frame
Neat Pulse is a full-service offering that lets you choose what to run on your Neat devices. It gives you complete control of them, with premium support for peace of mind. Complementing Microsoft Teams admin center (TAC) or Zoom Device Management (ZDM) by empowering you with unique, Neat-specific features, Neat Pulse enables you to configure, maintain, and update your devices from anywhere. Plus, should any issues arise, you can trust that you'll get expert help 24/5, ensuring your global hybrid teams continue to thrive
Control:
Access the powerful Neat Pulse platform. This cloud-based subscription offering lets your IT administrators centrally control, manage, and monitor Neat devices.
Care:
Enjoy premium direct access to all technical support levels 1–3 from anywhere globally with priority queuing and response times.
Cover:
Extend the warranty of your Neat devices currently subscribed to a Neat Pulse Pro plan. It includes advanced hardware replacements and priority shipments.
- Advanced management and monitoring: Yes
- Technical support: Yes
- Priority support with SLA: Yes
- Priority queuing: Yes
- Advanced troubleshooting: Yes
- Zoom/Microsoft case escalations: Yes
- Advanced hardware replacement (AHR): Yes
- Replacement shipping time: Expedited
- Product Type: Neat Frame
- Extended warranty: up to 3 years (from date of purchase)
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Why Buy From Us
Insured & Tracked Delivery
Items are sent on a signature courier delivery service. Packages are tracked & insured so in the event of an issue, you are covered. More details.
Fast, Same Day Dispatch
Our team check & process orders every few minutes, with items typically shipped within hours. Our aim is to dispatch orders same working day.
7 Day Returns
We offer a 7 day return policy. All we require is that the product is unopened and the packaging is in its original new condition. More details.
Secure Payments
Pay securely via credit card, debit card, Apple Pay, Google Pay & online banking. We use Windcave as our payment provider, offering the highest level in payment security.
Free Return Service
If an item develops a fault & is required to be returned, we will provide a return courier label. More details.
100% NZ Owned for 20+ Years
Based in Auckland, New Zealand, we are one of NZ's biggest & most trusted online tech stores, supplying IT & office supplies to over 200,000 Kiwi customers.
What our customers say
Again, I tried the rest, but I should have known, you are still the best!
From Whangarei
When I placed my order, there was an error. This was entirely my fault, but elive phoned me up immediately to rectify and reassure. This is what I call great personal service! I received my order within 24 hours. I strongly recommend elive as a good place to buy from on the internet.
From Wairoa
Excellent shipping and service of this item. My purchase works great and looking forward to using it more, and would deal again thank you.
From Ashburton