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Key Details:
- Model: PULSE-PRO-FRAME1
- Part #: DD013299
- Warranty: Supported by Manufacturer
- Brand: Neat
Ask Our Experts:
Neat Pulse Pro 1 Year Support Plan for Neat Frame
Neat Pulse is a full-service offering that lets you choose what to run on your Neat devices. It gives you complete control of them, with premium support for peace of mind. Complementing Microsoft Teams admin center (TAC) or Zoom Device Management (ZDM) by empowering you with unique, Neat-specific features, Neat Pulse enables you to configure, maintain, and update your devices from anywhere. Plus, should any issues arise, you can trust that you'll get expert help 24/5, ensuring your global hybrid teams continue to thrive
Control:
Access the powerful Neat Pulse platform. This cloud-based subscription offering lets your IT administrators centrally control, manage, and monitor Neat devices.
Care:
Enjoy premium direct access to all technical support levels 1–3 from anywhere globally with priority queuing and response times.
Cover:
Extend the warranty of your Neat devices currently subscribed to a Neat Pulse Pro plan. It includes advanced hardware replacements and priority shipments.
- Advanced management and monitoring: Yes
- Technical support: Yes
- Priority support with SLA: Yes
- Priority queuing: Yes
- Advanced troubleshooting: Yes
- Zoom/Microsoft case escalations: Yes
- Advanced hardware replacement (AHR): Yes
- Replacement shipping time: Expedited
- Product Type: Neat Frame
- Extended warranty: up to 1 year (from date of purchase)
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Why Buy From Us
Free Return Service
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All our products are brand new, direct from the official NZ suppliers. That means genuine products backed with NZ warranties.
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Our team check & process orders every few minutes, with items typically shipped within hours. Our aim is to dispatch orders same working day.
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Wow!!! First time purchase from Elive and very impressed with all aspects of the transaction. Very efficient ordering system with a wide range of products at very competitive pricing. Service standards were excellent. Exceptionally good communications from Elive that kept me advised of exactly what was happening with my order. Placed order at about 10:45am one day and the item was delivered about 10:45am the next.
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