Jabra Engage 50 II USB-C On-Ear Wired Stereo Headset with Noise Cancellation - Black

The best headset for clear customer calls. Technology for life’s new rhythm.

Real-Time Call Insights:
With Engage 50 II, calls become more effective, and customer call experience is instantly enhanced, thanks to innovative Engage+ software that provides valuable real-time insights, and on-screen guidance. This is a contact center headset that’s got your back.

World-Class Microphones:
Engage 50 II features 3 high-quality microphones, working together to deliver clearer speech and incredible background noise cancellation, enabling speech-to-text functions to give spot-on call transcriptions. Make every interaction a mic-drop moment.

Lightweight and Comfortable:
Ultra-lightweight, with cleverly designed angled ear cushions for the perfect fit, Engage 50 II stays comfortable, even for long periods. An innovative maze-shaped pattern inside each ear cup relieves pressure while fitting securely on the outer ear, helping you stay relaxed, and focused on your customer. This is how you engineer comfort.

Built-in Hearing Protection:
With the Engage 50 II’s built-in, professional grade hearing protection capabilities, you can focus on your customer, safe in the knowledge that your hearing is well taken care of. Because healthy ears make for happy agents. And happy agents give great customer service.

Impressive Sound Quality:
Make every conversation clearer, with noise-isolating earcups and advanced speaker technology that optimizes every word your customer says, even when there’s a lot of background noise to contend with. Focus on what matters, and block out the rest

SmartRinger:
With the adjustable, audible ringer on the Engage 50 II, you’ll always hear when you have a call coming in, even when you’re not wearing the headset. Perfect for trips to the kitchen on a work from home day. Total flexibility, and enhanced efficiency. Never stress about missing a call again.

Built-in BusyLight:
Avoid costly and annoying interruptions, with the built-in busylight on the Engage 50 II, which shows anyone around when it’s not a great time to chat, and allows you to stay focused on your customer. Set clear boundaries, without saying a word.

Audio:

• Noise-isolating fit: Yes
• Noise reduction on calls: Yes
• Speaker size: 20mm
• Speaker max input power: 30 mW
• Speaker bandwidth (music mode): 50Hz - 20000Hz
• Speaker bandwidth (speak mode): 100Hz - 14000Hz
• Microphone type: 3x MEMS
• Microphone sensitivity: -26dBFS/Pa
• Microphone bandwidth: 100Hz - 14000Hz
• User hearing protection: Jabra SafeTone 2.0, PeakStop 105, EU Noise at Work, G616, OSHA

Software & Apps:

• Compatible software and/or apps: Engage+, Jabra Direct, Jabra Xpress, Jabra SDK

Fit & Comfort:

• Form factor: On-ear headband

Connectivity:

• Connectivity: USB-A, USB-C
• On-head detection: Yes

Extended info:

• Operating temperature: -10°C to 55°C
• Storage temperature: -5°C to 55°C

Physical:

• Call controls: Yes
• Materials: Leatherette, PC & PC/ABS plastic, PP, silicon rubber, stainless steel, TPE
• Dimensions (WxHxD): 167 x 54 x 167 mm
• Weight: 65g