Jabra Engage 50 II UC USB-C On-Ear Wired Stereo Headset with Noise Cancelling

With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights. This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

World-Class Microphones:
Engage 50 II features 3 high-quality microphones, working together to deliver clearer speech and incredible background noise cancellation, enabling speech-to-text functions to give spot-on call transcriptions.

Lightweight and Comfortable:
Ultra-lightweight, with cleverly designed angled ear cushions for the perfect fit, Engage 50 II stays comfortable, even for long periods. An innovative maze-shaped pattern inside each ear cup relieves pressure while fitting securely on the outer ear, helping you stay relaxed, and focused on your customer.

Tough and Flexible:
We’ve stress tested everything from boom arm rotation to impact resistance, making Engage 50 II one tough contact center headset - ready to face anything a day in a contact center can throw at it, and built to last.

Impressive Sound Quality:
Make every conversation clearer, with noise-isolating earcups and advanced speaker technology that optimizes every word your customer says, even when there’s a lot of background noise to contend with.

Built-In Hearing Protection:
With the Engage 50 II’s built-in, professional grade hearing protection capabilities, you can focus on your customer, safe in the knowledge that your hearing is well taken care of. Because healthy ears make for happy agents.

Audio:

• Speaker size: 20mm
• Speaker max input power: 30 mW
• Speaker bandwidth (music mode): 50Hz - 20000Hz
• Speaker bandwidth (speak mode): 100Hz - 14000Hz
• Audio codecs supported: SBC
• Microphone type: 3 x MEMS
• Microphone sensitivity: -26dBFS/Pa
• Microphone bandwidth: 100Hz - 14000Hz
• User hearing protection: Jabra SafeTone 2.0, PeakStop 105, EU Noise at Work, G616, OSHA

Software & Apps:

• Compatible software and/or apps: Engage+, Jabra Direct, Jabra Xpress (Jabra Direct is available for Windows and Mac. Jabra Xpress is available for Windows only.)

Fit & Comfort:

• Form factor: On-ear headband

Connectivity:

• Connectivity: USB-A, USB-C
• On-head detection: Yes

Control Unit:

• SmartRinger: Yes
• Main unit weight: 68g
• Call controls: Yes
• LED behavior: Busylight, incoming/active call, mute/hold call, Microsoft Teams notifications (SKU dependent), programmable (via SDK)
• Materials used: Silicon rubber, TPU, PC & PC/ABS plastic, TPE, PP

General info:

• Materials used Leatherette, PC & PC/ABS plastic, PP, silicon rubber, stainless steel, TPE
• LED features and functions: Busylight, incoming call, Microsoft Teams notifications (SKU dependent)
• Certifications and compliance: Cisco, Unify, Zoom, Google Meet, Amazon Chime, Works with Chromebook
• Operating temperature: -10°C to 55°C
• Storage temperature: -5°C to 55°C
• Main unit dimensions (W x H x D): 167 x 54 x 167mm
• Headset Weight: 65g
• Weight w. Link: 152g

• Headset
• Carry pouch
• Warranty and warning leaflet