Jabra Engage 50 II Link USB-C/A MS On Ear Wired Stereo Headset with Noise Cancelling - Black

With Engage 50 II, calls become more effective, and customer call experience is instantly enhanced, thanks to innovative Engage+ software that provides valuable real-time insights, and on-screen guidance.

World-Class Microphones:
Engage 50 II features 3 high-quality microphones, working together to deliver clearer speech and incredible background noise cancellation, enabling speech-to-text functions to give spot-on call transcriptions.

Lightweight and Comfortable:
Ultra-lightweight, with cleverly designed angled ear cushions for the perfect fit, Engage 50 II stays comfortable, even for long periods. An innovative maze-shaped pattern inside each ear cup relieves pressure while fitting securely on the outer ear, helping you stay relaxed, and focused on your customer.

Tough and Flexible:
We’ve stress tested everything from boom arm rotation to impact resistance, making Engage 50 II one tough contact center headset - ready to face anything a day in a contact center can throw at it, and built to last.

Impressive Sound Quality:
Make every conversation clearer, with noise-isolating earcups and advanced speaker technology that optimizes every word your customer says, even when there’s a lot of background noise to contend with.

Built-In Hearing Protection:
With the Engage 50 II’s built-in, professional grade hearing protection capabilities, you can focus on your customer, safe in the knowledge that your hearing is well taken care of. Because healthy ears make for happy agents.

Cutting-Edge Voice Technology:
With our innovative signal processing algorithm, BalancedVoice, dynamic range compression is used to bring out the soft parts of your customer’s voice, while reducing the loud parts. This brings better balance to every conversation, helping prevent call fatigue and improve productivity.

General Info:

• Main unit dimensions (WxHxD): Stereo: 167 x 54 x 167mm
• Materials used: Leatherette, PC & PC/ABS plastic, PP, silicon rubber, stainless steel, TPE
• Headset Weight (Stereo variant): 65g
• Weight (stereo) w. Link: 152g
• LED features and functions: Busylight, incoming call, Microsoft Teams notifications (SKU dependent)

Audio:

• Noise-isolating fit: Yes
• Noise reduction on calls: Yes
• Speaker size: 20mm
• Speaker max input power: 30 mW
• Speaker bandwidth (music mode): 50Hz - 20000Hz
• Speaker bandwidth (speak mode): 100Hz - 14000Hz
• Microphone type: 3 x MEMS
• Microphone sensitivity: - 26dBFS/Pa
• Microphone bandwidth: 100Hz - 14000Hz
• User hearing protection: Jabra SafeTone 2.0, PeakStop 105, EU Noise at Work, G616, OSHA

Software & Apps:

• Compatible software and/or apps: Engage+, Jabra Direct, Jabra Xpress, Jabra SDK

Fit & Comfort:

• Form factor: On-ear headband

Connectivity:

• Connectivity: USB-A, USB-C
• On-head detection: Yes

Extended info:

• Operating temperature: -10°C to 55°C | 14°F to 131°F
• Storage temperature: -5°C to 55°C | 23°F to 131°F

• Headset
• Carry pouch
• Warranty and warning leaflet