Binding Coils

You guys are amazing! I placed the order on Sunday afternoon at 12:55 pm. I received an email on Monday morning at 8:39 am telling me my order was ready to be despatched. Just before 4:00pm that same day (Monday) the courier delivered my parcel, and I live in Christchurch. It was packaged perfectly and wasn't damaged in any way. I unpacked the item (UPS), plugged it in and was up and running again with zero problems. Then I checked my email again and was advised by Nick that the freight charge that I had paid was more than expected and that I was being refunded some money! That is incredible! I was already impressed with the speed, service and quality that I have received from the team at Elive and then to be passed a refund just puts Elive in a totally different world to everyone else! You guys are great!!!

After having such a bad run with customer service when dealing with other businesses lately it was so refreshing to finally deal with a company that fully understands customers service. The pre-sale online chat was quick to load and easy to use, I appreciated that I didn't have to fill out a whole bunch of form fields just to chat with someone. The person I chatted to was able to fully assist me with my enquiry. Placing an order was quick and easy. The thing I appreciated the most was the email communication that kept me fully updated with the status of my order, from received order to ready for shipping to been sent. I got the goods the very next day which was great. Well done guys on getting it 100% right. I have no hesitation in highly recommending Elive.

Once again Elive has excelled. Equipment ordered 1:00pm on Tuesday & arrived at 9:00am the next. Can't ask for better than that. This service is better than most walk in shops.