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Cisco SPA525G 5-Line IP Phone with Color Display

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Product Description:

Cisco SPA525G 5-Line IP Phone with Color Display

Cisco SPA525G 5-Line IP Phone with Color Display

5-Line Business IP Phone with Enhanced Connectivity and Media for a New Level of Small Business User Experience


Full-featured and stylish 5-line business IP phone supporting up to two SPA500S (32 button) expansion modules
Enhanced connectivity, with Power over Ethernet, 802.11g Wi-Fi client mode, and Bluetooth headset support
Graphic-rich, high-resolution 3.2-inch QVGA 320 x 240 color screen
Simple, easy, and highly secure wireless setup with industry-standard push-button WPS and quick provisioning capabilities for mass-scale service provider activation
Embedded SSL VPN client for secure phone connectivity to your IPPBX over any public internet connection
Support for multimedia functions, such as playing MP3's, displaying digital photos, viewing RSS feeds, and displaying video surveillance camera streams
Multi feature support, such as caller ID, call forwarding, call transfer, 3-way conferencing, call parking, call history, phonebook, and built-in full-duplex speakerphone
Supports both SIP with SPA9000 or leading third party call control platforms and SPCP Protocols with Cisco Unified Communication 500 Series

Product Overview

The Cisco SPA525G 5-Line IP Phone with Color Display is an excellent choice for businesses that require an enhanced user experience with a hosted IP telephony service, an IP private branch exchange (PBX), or a large-scale IP Centrex deployment. The SPA525G uses industry-leading SPA voice over IP (VoIP) technology from Cisco, with high-quality hardware providing additional connectivity via Bluetooth for headset connectivity, Power over Ethernet (PoE) (802.3af), or a Wireless-G client (802.11g).
Standard features on the Cisco SPA525G include five active lines, VLAN-capable dual switched Ethernet ports, 802.3af PoE support, a 3.2-inch QVGA color display, a full-duplex, high-quality speakerphone, a Bluetooth interface for headset connectivity, a Wireless-G (802.11g) client, a 2.5-mm stereo headset port, and a USB 2.0 host port. Each line can be configured independently to use a unique phone number (or extension) or can use a shared number that is assigned to multiple phones. The power supply for the SPA525G is sold separately. The optional SPA500S 32-Button Attendant Console adds up to 64 buttons for receptionist applications.
The Cisco SPA525G IP Phone continues to improve the user experience with VPN and video surveillance applications. The SPA525G comes with an embedded VPN client that allows remote users to securely connect to their phone system and make calls over the Internet, without the need of additional hardware. The SPA525G IP Phone also provides users the ability to view video feeds from Cisco PVC2300 video surveillance cameras, allowing users to quickly see different locations around the business in order to improve physical security. The SPA525G is part of the SPA500 Series IP Phones that are a robust portfolio of small business phones that provide a rich user experience with HD voice, on-phone applications, and intuitive menu options.
The Cisco SPA525G provides encrypted signaling, media, and provisioning information, using state-of-the-art technologies such as Session Initiation Protocol (SIP) over Transport Layer Security (TLS), Secure RTP, and HTTPS/SSL to secure communications between the user and service provider. Cisco SPA Secure Remote Provisioning provides a highly secure mechanism for the service provider to remotely manage the phone/user configuration and the device software upgrades.
The Cisco SPA525G IP Phone can also be used with productivity-enhancing features such as VoiceView Express, and Cisco XML Applications when interfacing with Cisco Unified Communication 500 Series in SPCP Mode.


The Cisco SPA525G IP phone can easily grow with your business. New features can be added to the phone over time via firmware updates. New employees or employees who need to move locations can simply plug in their preconfigured phones anywhere on the network, and the network will recognize the change. The phone also provides the option for wireless network connectivity, providing unrestricted placement.

Features & Benefits

Lighted line keys: 5 illuminated call appearance line buttons with tricolor LEDs
Hold key: Puts current call on hold
Voicemail key: One button access to voicemail
Menu key: Accesses Call History, Directory, Speed Dials, MP3 Player, Web Applications, User Preferences, Network Configuration, Device Administration and Status
Lighted mute key: Lights up red when the call is on mute, and turns off when mute is removed
Lighted headset key: Lights up when pressed and using a Bluetooth or 2.5-mm headset for hands-free calling
Lighted speakerphone key: Activates full-duplex speakerphone; stays lit while speakerphone is on
Lighted message waiting indicator: Lights when there is new voicemail; visible on the phone chassis above the LCD screen; stays lit until the new voicemail has been processed by the user
Graphical display: Color 3.2-in. QVGA (320 x 240) LCD graphical display
5-way navigational buttons: Navigating menus and multimedia applications
4 soft-key buttons: Dynamically present calling options to the user

Network features
Cisco Discovery Protocol, IEEE 802.1p/Q
Wi-Fi: 802.11b/g, Wi-Fi Multimedia (WMM) (802.11e)
Wi-Fi security
Wired Equivalent Privacy (WEP), 64 or 128 bit
Wi-Fi Protected Access (WPA), Personal and Enterprise
WPA2, Personal and Enterprise
Wi-Fi Protected Setup (WPS)
Ethernet switch: 10/100 PC switch port enables LAN connectivity to a co-located PC. The system administrator can designate separate VLANs (802.1Q) for the PC and Cisco IP phones, providing improved security and reliability of voice and data traffic. 802.3af PoE WAN port.

Volume control: Volume-control toggle provides easy decibel-level adjustments of the handset, monitor speaker, and ringer.

Customizable screen saver on phone display (Photo Album)
Music player (MP3)
RSS web services
Cisco Monitor View
SIP third-party call control for server-based applications
Lightweight Directory Access Protocol (LDAP) and Cisco XML-based corporate directory support

Call control and audio features
Call hold
Music on hold**
Call waiting
Caller ID name and number and outbound caller ID blocking
Caller ID mapping for incoming calls
Outbound caller ID blocking
Call transfer-attended or blind
Call conferencing-hosted (N-party) or local (3-party)
Call forwarding-unconditional, no answer, on busy
Visual voice message waiting indicator (VMWI)
Shared/bridge line appearance**
Call pickup-selective and group**
Call park and unpark**
Call back on busy
Call blocking-anonymous and selective
Do not disturb
Group paging**
Extension mobility**
Configurable dial/numbering plan support with interdigit timers-per line
URL (IP) dialing support
Distinctive ringing based on calling and called number
Supplementary services feature activation codes
Supplementary services announcements codes
Configurable supplementary services soft keys
Individual volume setting per each audio path (headset/handset/speaker)
**Feature requires support by SIP/SPCP client management server.

Signaling protocol support
Smart Phone Control Protocol (SPCP)
SIP version 2

Voice features
SIP proxy redundancy-dynamic via DNS SRV, A records
Reregistration with primary SIP proxy server
SIP support in network address translation (NAT) networks (including simple traversal [STUN])
Codec name assignment
Voice algorithms:
G.711 (A-law and -law)
G.726 (32 kbps)
G.729 AB
G.722, Wideband Audio
Dynamic payload support
Adjustable audio frames per packet
Dual-tone multifrequency (DTMF): in-band and out-of-band (RFC 2833) (SIP INFO)
Flexible dial plan support with interdigit timers
IP address/Uniform Resource Identifier (URI) dialing support
Call progress tone generation
Jitter buffer-adaptive
Frame loss concealment
Voice activity detection (VAD) with silence suppression
Attenuation/gain adjustments
Caller ID support (name and number)

Data features
MAC address (IEEE 802.3)
IPv4 (RFC 791)
Address Resolution Protocol (ARP)
DNS A record (RFC 1706), SRV record (RFC 2782)
Dynamic Host Configuration Protocol (DHCP) client (RFC 2131)
Point-to-Point Protocol over Ethernet (PPoE) client (RFC 2516)
Internet Control Message Protocol (ICMP) (RFC 792)
TCP (RFC 793)
User Datagram Protocol (UDP) (RFC 768)
Real Time Protocol (RTP) (RFC 1889, 1890)
Real Time Control Protocol (RTCP) (RFC 1889)
Differentiated Services (DiffServ) (RFC 2475), type of service (ToS) (RFC 791, 1349)
VLAN tagging 802.1p/Q
Simple Network Time Protocol (SNTP) (RFC 2030)

Password-protected system reset to factory default
Password-protected administrator and user access authority
HTTPS with factory-installed client certificate
HTTP digest-encrypted authentication via MD5 (RFC 1321)
Up to 256-bit Advanced Encryption Standard (AES) encryption
SIP over TLS for signaling encryption
Secure RTP for media encryption

Provisioning, administration, and maintenance
Web browser administration and configuration via integrated web server
Automated provisioning and upgrade via HTTPS, HTTP, or (TFTP)
Asynchronous notification of upgrade availability via NOTIFY
Nonintrusive, in-service upgrades
Report generation and event logging
Stats in BYE message
RTP media loopback for quality of service (QoS) monitoring
Syslog and debug server records-per-line configurable


Dimensions (H x W x D): 214 x 212 x 44 mm
Weight: 0.9 kg
Phone casing composition: Acrylonitrile butadiene styrene (ABS) plastic in textured dark gray with silver-colored bezel
Operating temperature: 0 to 45C
Relative humidity: 5% to 95% noncondensing, operating and nonoperating
Storage temperature: -25 to 80C
Regulatory compliance: FCC, CE, C-Tick, Wi-Fi, hearing aid compatible (HAC), Reduction of Hazardous Substances (RoHS), Bluetooth

UL 60950
C-UL 60950
EN 60950
IEC 60950

Electromagnetic compatibility
FCC Part 15 (CFR 4) Class B
ICES-003 Class B
EN 55022 Class B
CISPR 22 Class B
EN 55024
EN 50082-1
EN 61000-3-2
EN 61000-3-3
EN 61000-6-1

FCC Part 68 (CFR47) HAC


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Additional Details:

  • Stock Availability: Out of Stock!
  • Warranty: 1 Year
  • Manufacturer: Cisco Shop
  • Product Found In: IP Phones
  • Model Number: SPA525G
  • Part Number: t16988