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Cisco Unified IP Phone 8961 - Charcoal

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Model: CP-8961-C-K9= Ask a question about this item

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Last Available Price:

$768.60incl gst

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Delivery Timeframe

  • Auckland
    1 Day
  • North island
    1-2 Days
  • South island
    1-3 Days

Product Description:

Cisco Unified IP Phone 8961 - Charcoal

The Cisco Unified IP Phone 8961 is an advanced professional media endpoint that delivers an enhanced user experience with an easy-to-use and eco-friendly ergonomic design. Highlights of the portfolio include introduction of higher-resolution (VGA) color displays, a USB port, Gigabit Ethernet connectivity, and High-definition (HD) voice support, enabling a more productive user experience for multimedia application engagement. Application support includes XML and MIDlet-enabled applications. The Cisco Unified IP Phone 8961 is an ideal solution for knowledge professionals, administrative managers, and executives.

Features & Benefits

Ergonomic design:The phone offers a highly usable and intuitive arrangement of lines, features, and calls. Transfer, Conference and Hold appear on hard keys to reduce the number of presented softkeys to a maximum of 4 per call state.
Customization: You can order this model in Arctic White or Charcoal Gray. Handsets are available internationally as slimline (140g) or standard (170g); you can mix and match them with other users within your work environment to enable a feeling of customization and ownership among your group.
Display: The phone offers a VGA resolution display for presentation for calling and applications; a 5-inch (10-cm) graphical TFT color display; 24-bit color depth; and 640 x 480 effective pixel resolution with backlighting. The display also supports localization requiring double-byte Unicode encoding for fonts.
Ethernet: An internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC. The system administrator can designate separate VLANs (802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic.
USB: A USB port accelerates the usability of call handling and applications by enabling accessories such as the Cisco Unified IP Phone Color Key Expansion Module and wired headsets.
Five programmable line/feature keys and five call session keys: The IP Phone 8961 offers five programmable line/feature keys and also provides 5 call session keys with the convenience of multiple appearances per line. This enables administrative staff to handle all activities of many sessions at the same time. Up to a maximum of 200 concurrent calls can be handled by the IP Phone 8961.

The phone has the following buttons:
5 programmable feature buttons with state-indicating LEDs
5 call-session buttons with state-indicating LEDs
Applications, Directories, and Voicemail
Conference, Transfer, and Hold
Volume Up/Down,
Back-lit Mute, Speakerphone, and Headset
Back, End Call, and 5-Way Navigation Pad

IP Color Key Expansion Module: Available separately, the IP Color Key Expansion Module enables advanced use of lines, speed dials, and features, providing 36 additional line/feature keys per module. One IP Color Key Expansion Module is supported on the IP Phone 8961.
Headset support: RJ-9 and USB wired headsets are supported.

New user experience: The phone offers advanced organization of lines, speed dials, and programmable features separate from call appearances. It is ideal for those who make a few calls per day, and better for those who handle dozens of calls per hour.
Session Initiation Protocol (SIP) signaling: SIP interoperation with the call-control and partner applications enables a rich unified communications solution.
Application support: XML and MIDlet-enabled applications are provided by Cisco's application development partners or customers' own development staff.

Unified Communications Manager Support
Cisco Unified Communications Manager Version 7.1(3) or later

Phone licensing is dependent on the call-control platform and its policies. For the Cisco Unified Communications Manager, the Cisco Unified IP Phone 8961 requires four Device License Units (DLUs). There are no special license-plus-phone bundles for tier 2 distributors. The phone is not supported on third-party call-control systems.


Protocols: SIP for signaling
Connectivity: 10/100/1000 wired Ethernet network port plus switched PC port
Language support: Arabic, Bulgarian, Catalan, Chinese (People's Republic of China, Hong Kong, and Taiwan), Croatian, Czech, Danish, Dutch, English-plus localized prompts for the UK, Estonian, French, Finnish, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese (Portugal and Brazil), Romanian, Russian, Spanish (Spain), Slovak, Swedish, Serbian (Republic of Serbia and Republic of Montenegro), Slovenian, Thai, and Turkish
Physical dimensions: (H x W x D) 234 x 263 x 47 mm - In slab mode with the footstand removed.
Power: IEEE Power over Ethernet 802.3af supported, class 3
Operational Temperature: 0C ~ 50C
Non-Operational Temperature Shock: -25C ~ 70C
Temperature-Altitude (Operational): 40C Ambient condition to 3,000 m
Temperature-Altitude (Non-Operational): Ambient condition to 4,572 m
Temperature-Humidity (Non-Operational): 90% 5% Relative Humidity
Non-Operational Hot Temperature (Storage): 70C 2 C
Non-Operational Cold Temperature (Storage): -40C 2 C

Calling-feature support
Abbreviated dialing
Adjustable ringing and volume levels
Adjustable display brightness
Application Launch Pad
Auto-detection of headset
Call forward
Call history lists
Call park
Call pickup
Call timer
Call waiting
Caller ID
Corporate directory
Direct transfer
Extension mobility service
Fast-dial service
Group call pickup
Immediate divert
Last-number redial
Malicious-caller ID
Message-waiting indicator
Meet-me conference
Music on hold
Network profiles (automatic)
On- and off-network distinctive ringing
Personal directory
Predialing before sending
Ring tone per line appearance
Service URL
Shared line
Time and date display
Voicemail (single button access)

Audio codec support
G.711a, G.711u, G.729a, G.729ab, G.722, and Internet Low Bitrate Codec (iLBC) audio compression codecs

Configuration options
Dynamic Host Configuration Protocol (DHCP) client or static configuration
Support for online firmware upgrades using Trivial File Transfer Protocol (TFTP)
Domain Name System (DNS)

Network features
Cisco Discovery Protocol
Transparent secure roaming
Provisioning of network parameters through DHCP

Security features
Image authentication
Device authentication
File authentication
Signaling authentication
Media encryption using Secure Real-Time Transfer Protocol (SRTP)
Signaling encryption using Transport Layer Security (TLS) Protocol
Certificate authority proxy function (CAPF)
Secure profiles
Encrypted configuration files

Provisioning and manufacturing
Web server for configuration and statistics
Quality-of-service (QoS) reporting: Jitter, delay, dropped packets, and latency on a per-call basis
Real-Time Control Protocol (RTCP) support and monitoring


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Additional Details:

  • Stock Availability: Out of Stock!
  • Warranty: 1 Year
  • Manufacturer: Cisco Shop
  • Product Found In: IP Phones
  • Model Number: CP-8961-C-K9=
  • Part Number: DD00110