Monitor Mounts & Brackets

Awesome service, live support chat great feature for customer service, very fast delivery time, not too expensive compared to other stores and better price considering the excellent service and delivery time

I highly recommend Elive for your tech needs, more so than other popular vendors. I cannot sing their praises highly enough, regarding the level of customer service and support I’ve experienced with them. I was in the market for a NAS (first time user of such a device) and Scott was so professional, helpful and forthcoming with advice, even before I was committed to purchasing from Elive. I informed him I was just “looking around” and would call back at a later time. My previous experience has been that would often get minimal assistance in such a situation, but not with Scott. He spoke with me at length for over 15 min on the phone, even looking up information online for me while we spoke, so as to better answer all my newbie questions. His advice was invaluable and given the reasonable pricing of the product, I subsequently decided to purchase from them. There was a minor hiccup post delivery, but the Elive team proactively and immediately helped resolve it, within a day. I’m very pleased with my Synology NAS (Scott’s advice helped me choose the exact product/model for my needs). My experience with other tech vendors (including a very popular one) has often been fair to average, so it’s particularly refreshing to be thoroughly satisfied with my entire dealings with Elive.

I used PriceSpy website to find the product I needed and looked at the webpages and called many of the companys listing the Hard Drives as I had many questions, never having seen one before and not knowing much about computers and the like. One of the initial enquiry calls I made was to Elive and spoke with Michael. I was impressed with his helpfulness, easy explanations and friendly manner. Over the course of 4 days I called back 3 times and each time had my questions answered in a way I understood, he pointed out options which might suit me better and was at all times patient, polite and non pushy. Quite in contrast with some other calls I made...I would definitely use Elive again and have already told a few friends of the positive experience I have had with Elive.